Below is a matrix outlining how the Hanover School Division may use the Bright Arrow Notification System to contact parents via email, text, voice call, or a combination, based on situational factors.

Email
Text Message
Voice Call
Emergency / Urgent *
YES
YES-Situational
YES-Situational
School Closure
YES
YES
YES
Bus Delays
-
YES
YES
Daily Attendance
School-Dependent
School-Dependent
YES
Division - Informational
YES
-
-
* For a school-wide emergency, the primary source for communication and incident updates will be the HSD website. Depending on the situation, Bright Arrow notifications may serve as an initial point of urgent contact with parents and caregivers.

* For a school-wide emergency, the primary source for communication and incident updates will be the HSD website. Depending on the situation, Bright Arrow notifications may serve as an initial point of urgent contact with parents and caregivers.